Privacy Policy
This privacy policy explains how Klang Studio Online collects, uses, and protects information when you use our online platform and services. We are committed to protecting your privacy and processing your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Data Controller
The data controller responsible for the processing of your personal data is Klang Studio Online, located at Store Kongensgade 104, 1264 Copenhagen, Denmark.
Information We Collect
We may collect various types of information when you interact with our site or services, including:
- Personal identification information: Information you provide directly to us, such as when you register for an account, enroll in a course, make a purchase, or communicate with us.
- Payment information: Details necessary to process transactions for our services, such as payment card details or other financial information. This data is typically processed by secure third-party payment processors.
- Usage data: Information about how you access and use our online platform, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and navigation paths.
- Communication data: Information contained in any communication you send to us, such as email content or messages submitted through contact forms.
How We Collect Information
We collect information in several ways:
- Directly from you: When you voluntarily provide it to us through forms, account registration, course enrollment, purchases, or direct communication.
- Automatically: As you navigate through our site, certain information may be collected automatically through cookies, log files, and other tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services: Including delivering online courses, processing your enrollment, and managing your account.
- To process transactions: For purchases of courses or other services.
- To improve and personalize your experience: Understanding how you use our site helps us enhance features and content.
- To communicate with you: Responding to your inquiries, sending service updates, and providing customer support.
- For marketing purposes: Sending you information about courses, services, promotions, or news that may be of interest to you, where permitted by law or with your consent.
- To ensure security and prevent fraud: Protecting our site and users from malicious activity.
- To comply with legal obligations: Meeting regulatory requirements and legal processes.
The legal bases for processing your personal data depend on the context of the processing activities. We process your data based on:
- Performance of a contract: When processing is necessary to provide services you have requested or entered into a contract with us (e.g., course enrollment).
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms (e.g., improving services, security).
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., sending marketing communications).
- Legal obligation: Where processing is necessary to comply with a legal or regulatory obligation.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.
Sharing Your Information
We may share your personal data with third parties only in specific circumstances:
- Service Providers: We may share data with trusted third-party service providers who perform functions on our behalf, such as payment processing, website hosting, data analysis, and customer service. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
We do not sell or rent your personal data to third parties for their marketing purposes.
Data Security
We have implemented appropriate technical and organizational measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data, including:
- The right to access: Request a copy of the personal data we hold about you.
- The right to rectification: Request that we correct any inaccurate or incomplete personal data we hold about you.
- The right to erasure: Request that we delete your personal data under certain conditions.
- The right to restrict processing: Request that we restrict the processing of your personal data under certain conditions.
- The right to object to processing: Object to our processing of your personal data under certain conditions.
- The right to data portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the physical address provided below. We may need to verify your identity before fulfilling your request.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small text files placed on your device that help us operate our site, remember your preferences, understand how our site is used, and provide personalized content or advertising. You can manage your cookie preferences through your browser settings.
Links to Other Sites
Our online platform may contain links to external websites that are not operated by us. This privacy policy applies only to our site. We are not responsible for the content or privacy practices of any third-party sites. We encourage you to review the privacy policies of any site you visit via a link from our platform.
Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this privacy policy periodically for any updates.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, you may contact us in writing at:
Klang Studio Online
Store Kongensgade 104
1264 Copenhagen
Denmark